PRIVACY AND SECURITY POLICY

Online Dil Academy has adopted the principle of ensuring the confidentiality of personal information shared by people who visit its platform or create a user account. For this reason, this Privacy Policy has been created for the purpose of informing by explaining which personal data are processed and in what ways, with which third parties this data is shared in accordance with the law and within the framework of your permission, and is protected through the online language training platform operating by our company.

As long as you use our company website, it will be assumed that you have read and accepted the Privacy Policy and the processing of your personal data.

Our company may collect personal data from users in line with its operational purposes, and may also use them to communicate with the user when necessary. Despite the importance we attach to privacy and the measures we take, the company cannot be held responsible for any privacy violations that may occur as a result of any attack on our platform, and users accept and declare this.

Online Dil Academy is committed to protecting personal data securely. Security technologies and methods are used to provide the required level of security in order to prevent the illegal access and processing of personal data and to ensure their protection. Contrary to the provisions of the Law on the Protection of Personal Data, our company will not use or disclose personal data other than the stated purposes, as informed in the Privacy Policy. In cases where user personal data is shared with resource service providers in accordance with company notifications, service providers are notified to comply with the articles in this policy.

Data Controller

Personal data refers to various information about an identified or identifiable natural person such as name, surname, date of birth or telephone number. Processing of personal data, on the other hand, refers to all kinds of operations such as obtaining, recording and storing, protecting, disclosing, transferring, taking over or preventing the use of data, in whole or in part, by automatic or non-automatic means.

Your personal data is processed by our company in the capacity of data controller within the scope of this Privacy Policy, in particular the Law on the Protection of Personal Data No. 6698 (KVKK), relevant legislation regulations and competent authority decisions.

Company; declares that it will process the personal data it has obtained, which will be mentioned later, within the scope of KVKK, for a specific purpose and limited to that, by keeping the updated and correct version of the data in a limited and measured manner, by saving, storing, rearranging and sharing this data with the institutions that are legally authorized to request this data.

Personal Data Collection Methods

Our company provides your personal data; visits to the website, creating a user account, making a contract by purchasing a service, filling out online forms, contacting our support line, connecting to our customer service for a subject, reaching us using social media or other communication tools, applying for a job, participating in a survey, collects through methods such as feedback or comment on legal basis within the framework of KVKK.

Scope of Privacy Policy and Your Processed Personal Data

Personal data belonging to the user and to be processed is only possible through the user's own consent, by entering data through our platform. Performing the data entry is an indication that the user accepts the Privacy Policy in accordance with the conditions stated below. The data to be stored and processed on the website server is as follows:

1. Identity and Contact Data

Basic information such as name-surname, date of birth, country of birth in the identity document; phone number, e-mail address or open address information required to contact the user; documents, certificates or resume files showing educational status; and lastly, the user's photo, audio or camera recordings are your personal data subject to processing and provided to us.

The purpose of this data; accessing the website, ensuring corporate communication, providing company security, realizing and maintaining our operating purpose within the scope of company policy, completing the sales process without any problems, ensuring and evaluating subscriber satisfaction, measuring service quality, fulfilling the requirements of the distance sales contract by legal means and ensuring the execution of corporate activities such as advertising or complaint management.

2. Customer and Payment Information

It contains financial data such as customer number, card information, iban number, invoice required during the sales process of our customers who want to purchase our digital services. Financial data is processed for the purposes of managing invoicing and after-sales processes, collection, return, audit, use in dispute resolution, protection against illegal acts, information security and follow-up of legal transactions.

3. Usage Information

User data; such as user ID, IP address, website login and exit information, audio-camera recordings of conversations, is processed by us in order to maintain the in-app audit, to present personalized campaigns or promotions, to create and follow up extracurricular activities such as practice exams or participation in social clubs, to detect suspicious transactions or abuse, to conduct advertisements, surveys, analyzes and to obtain statistical information.

4. Exam, Course Follow-up, Complaint and Request Information

This personal data, which includes all kinds of information about the exams, events or practical exercises you have taken, course follow-up data, all course information, schedules and training calendar, instructor and grade data, requests and complaints, is processed by our company in order to ensure customer satisfaction, to successfully perform the digital service, to solve the complaints, to improve the student experience and to support development.

5. Information of Trainers and Other Employee Candidates

All of the information necessary for the creation of the company's employees within the framework of their personal rights, all kinds of documents and notes sent to us during the job application process, the inputs and outputs used in the business development process, and the personal data used in the human resources processes are all stored and processed within the scope of our company policies, ensuring and monitoring the employee's functioning.

Children's Privacy

Our platform also includes digital services for children under the age of 18. For this reason, all personal data that may be obtained from children is obtained with the consent of the child's parent.

Transfer of Personal Data

Your personal data can be shared with outsourcing service providers, accounting companies, research companies, law offices, banks, support and software providers, parents, third natural or legal persons, including social media platforms, and authorized institutions within the scope of the provisions of Law No. 6698 in order to ensure user and company security, to improve system performance, to verify user identities, to carry out our activities in accordance with the law, to manage contracts and financial processes.

Rights of Data Owners

Our users, who prove their user identity in accordance with the Law on the Protection of Personal Data, can request the processing of personal data, learn the purpose of processing and to whom it is transferred, request correction for incorrect and incomplete data, request deletion of their personal data within the scope of KVKK, and request that third parties be informed about the deletion process.

These requests will be answered by the data controller within thirty days at the latest, depending on the nature of the request and you will be returned. You can make your request in writing and signed or via e-mail. For the security of the application, we can use one of the account verification methods and ask for confirmation.

The company will stop the processing of data in cases where it cannot prove that there is an important justification for the processing over the interests, rights and freedoms that it needs to protect.

Within the framework of the law, you can send all kinds of requests, suggestions and complaints regarding your personal data to our address information below, with documents proving your identity and a petition.

E-mail: info@onlinedilacademy.com

Address: Güzeloba Mah. Rauf Denktaş Cad. Egda Plaza No:56/102 Muratpaşa/ANTALYA